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  2. FAQ

FAQ

  • Do you offer live chat or phone support?
  • What are your customer support hours?
  • How can I contact customer service?
  • Can I consult a vet or pet expert through your site?
  • Are there allergen-free or special diet options?
  • Do you provide nutritional information for pet foods?
  • Do you offer price matching or price guarantees?
  • Are there any discounts or promo codes available?
  • What payment methods do you accept?
  • Do you ship internationally?
  • How can I track my order?
  • How long will my order take to arrive?
  • What shipping options are available?
  • Do you offer subscriptions or auto-renewal for regular deliveries?
  • Can I modify or cancel my order after placing it?
  • How do I place an order?
  • Do you offer products for specific breeds or age groups?
  • Are your products safe and vet-approved?
  • What types of pet products do you offer?
  • What are these sections and articles doing here?
  • How can agents leverage knowledge to help customers?
  • How do I publish my content in other languages?
  • How do I customise my Help Centre?
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