Tom Nicholson

Simply browse our product categories, add items to your cart, and proceed to checkout where you can enter your shipping and payment details.

We provide specialized food and products tailored to different breeds, sizes, and life stages, from puppies and kittens to senior pets.

Yes! We carefully select products that meet high safety standards and many are recommended or approved by veterinarians to ensure your pet’s health and happiness.

We offer a wide range of products including pet food, treats, toys, grooming supplies, health supplements, bedding, and accessories for dogs, cats, birds, fish, reptiles, and small animals.

Please be sure to guide all customers towards  the appropriate terms and conditions, to avoid further inconvenience and increase resolution time. We must aim to resolve all issues as efficiently an...

This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...